Our customers work with us as their long-term strategic partner, drawing on our wealth of experience and expertise implementing, configuring and optimising key Microsoft technologies. The business-critical applications are relied upon by organisations as a key component of delivering their digital transformation and business outcomes. 

Our team will help you to deliver the right message, at the right time, on the right channel all the way across the customer lifecycle or student lifecycle with Dynamics 365 Customer Insights – Journeys (formerly called Dynamics 365 Marketing)

• Transition from Dynamics Outbound Marketing to Customer Insights – Journeys Realtime Marketing with assistance from our team of experts.
• Develop personalised and automated ‘always on’ marketing journeys.
• Trigger marketing communications based on real-time interactions.
• Use dynamic content to increase the relevancy of your marketing communications to your audience.
• Create your content faster with AI-based content, branding, segment, and journey creation.
• Utilise more of the data from within your CRM system (Dynamics Sales) without the need for complex and time-consuming integrations.
• Plan and run in-person and virtual events, all from within the same platform that orchestrates your marketing communications, eliminating the need for manual spreadsheets of data and uploads. 
• Understand when your leads are ready to speak to a salesperson by developing lead scoring models and qualification criteria for hand-off to your sales team.
• Monitor marketing performance with pre-built dashboards and metrics.
• Benefit from the wider Power Platform and low-code capabilities to streamline and automate workflows, updates and customise the system to your needs.