Support

Your Success Is Our Business

Request Access

For better management of your support, we recommend requesting an account. With an account, you can:

  • Track your cases in one place
  • Receive updates and notifications
  • Manage multiple requests easily

To request access, please provide your full name, company, and email.

Request Access

Have an Account?

Sign in to your account to:

  • Access your dashboard and see your cases (open, pending, and resolved)
  • Track updates and timelines in one place
  • View reports and case insights

Please ensure you have your login credentials ready. If you've forgotten your password, you can reset it through the login page.

Sign In

Our commitment: Whatever your needs, you can rely on us to provide the support that keeps your systems running smoothly and your team empowered.

Our Support Offering Includes

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Helpdesk Functionality

A dedicated support desk to manage and resolve incidents efficiently available 24×7.

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Advice & Enhancements

Responding to queries, offering expert advice, and handling enhancement requests.

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User Training & Follow-Up

Providing additional training and support to ensure your team is confident and capable.

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Reporting

Dashboards available for case and hours used for up-to-date analysis.

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Third-Party Liaison

Coordinating with Microsoft and other application providers to escalate and resolve issues effectively.

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Flexible Support, Tailored to You

We work with you to determine the level of support once your system is live—self-managed or fully backed by our team.