Services We Offer
Helping You Deliver Business Value
Making technology work for you
Whether you're rolling out Microsoft Dynamics business applications or already using Microsoft tools that aren't quite delivering value, we can help. If your team is struggling with adoption, or a project isn't going as planned, no worries. We step in to get things back on track.
The Services We Offer
Consultancy &
Business Analysis
We work collaboratively to thoroughly understand your goals, processes, and challenges. Through consultancy and business analysis, we design solutions that fit your organisation and set clear objectives for success.
Our services include:
● Business process review and improvement
● Requirements gathering and gap analysis
● Solution design and architecture
● Project scoping and planning
Implementation,
Management & Delivery
We work collaboratively to thoroughly understand your goals, processes, and challenges. Through consultancy and business analysis, we design solutions that fit your organisation and set clear objectives for success.
Our services include:
● Dynamics 365 Sales and Customer Service implementations
● Dynamics 365 Customer Insights-Journeys (marketing automation)
● SharePoint configuration and deployment
● Power Pages (formerly Portals) website setup and customisation
● Project management and delivery oversight
● Integration with other Microsoft 365 and third-party tools
Quality Assurance &
Technology Optimisation
We implement tailored solutions, making sure they integrate smoothly into your operations.
Our services include:
● Functional, penetration and performance testing
● User acceptance testing (UAT) support
● Workflow and process optimisation
● User adoption improvement
● Platform health checks and tuning
● Continuous improvement recommendations
Data &
Insights
Whether you want to harness the power of big data, optimise processes, or view real-time insights, we can revolutionise the way you use data to make fast, informed decisions.
Our services include:
● Advice and consultation on data strategy
● Data transformation and restructuring
● Data cleansing and quality improvement
● Data visualisation, reporting, and dashboards
● Data analytics and predictive modelling
● Data warehousing and processing
Training &
Enablement
Investing in your people is just as important as investing in technology. If your team isn't confident using the tools, it's harder to realise the full return on investment.
Our services include:
● End-to-end, hands-on training programmes
● Custom course content tailored to your organisation
● Role-based and department-specific training
● Targeted deep-dive sessions on advanced features
● Ongoing learning support and refresher sessions
AI
Enablement
Artificial Intelligence is transforming how organisations operate, and we can help you take advantage of it responsibly and effectively.
Our services include:
● AI readiness assessment and strategy
● Process automation and AI-assisted workflows
● Predictive analytics and intelligent insights
● Machine learning model integration
● Ethical AI guidance and implementation support
Post-Implementation
Support
Our support doesn't stop when the project does. We're here to keep your systems running smoothly, help with ongoing improvements, and make sure your investment continues to deliver value long-term.
Our services include:
● Ongoing technical and functional support
● System monitoring and performance management
● Data cleansing and quality improvement
● Continuous improvement and enhancement planning
● User support and issue resolution
● Proactive maintenance and updates